ICD Course FAQs

Q: I need to be invoiced. Can I request one through the application process?

Unfortunately, we do not provide invoices. Credit card payment is required to complete short course registration. Please have your credit card information once you are ready to apply.

Q: I am an ICD.D member. How many CEUs will I receive attending a short course?

For a full breakdown of CEUs, please visit here

Q: I’d like to attend a course that is full. How do I proceed?

If a course offering is full, please email ICD Education

Q: What do I do if the offering I want is full?

There are two options available: you can either sit on the waitlist OR  enroll into a future offering. It is not possible to do both.

Q: How do I get a receipt?

Once registration is complete, you will receive a confirmation email with a receipt attached.

Q: Is providing my SIN mandatory?

We require all participants to declare whether they need a tax receipt or not. If you require a tax receipt, please input your SIN into your application. If you do not require a tax receipt, select “OPT OUT”.

Q: I would like to register multiple people on their behalf, can I do that under my account?

No. Registration must be completed under each individual’s own account. You cannot submit multiple registrations under one account.

Q: I am having issues accessing my account, what do I do?

If you already have an account or are having trouble accessing your account, please contact our Membership Department

Q: When will I receive the course materials?

The course materials will become available to you, 2-3 weeks in advance of the course date via Brightspace Learning Portal. You’ll also receive the Zoom link for the live session at that time as well.

Q: I’ve completed registration, now what?

You will receive a confirmation email (with a receipt attached) that will include next steps. You will be given access to the pre-course materials 2-3 weeks in advance of the course date.

Q: If I need to cancel my enrollment, what is your policy and who do I contact?

For a full list of ICD’s Education Policies please click  here . Refunds will be given for cancellations received in writing no later than 14 days before the start date of the course and will be subject to an administrative fee of $250 (plus applicable taxes). No refunds or credits will be provided for cancellations received less than 14 days before the start date of the course. Non-attendance will incur the full course fee.

To cancel or defer, please contact  ICD Education.  

Q: I’m unable to attend the course, will the live session of the course be recorded and available for preview later?

No, virtual courses are not recorded.

Q: Do the virtual sessions follow the Chatham House Rule?

Yes, all virtual sessions follow the Chatham House Rule. The  Chatham House Rules states,

“When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed.”

Q: What is the dress code? (in-person sessions)  

There is no official dress code, but we recommend business casual attire.